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Got a question about borrowing?

Our Help Centre covers everything from how to make or change a reservation, to where to find Borrower Guides for help with using the Things. Please take a look there first, as you might find your answer!

If you can’t find your answer, click on the question mark in the bottom right hand corner to send our Borrower Support team a message. We'll respond as soon as we can. Please remember to be kind and patient - we’re a small team and always doing the best that we can to help!

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How to start a live chat conversation with us from our website

If you’d prefer to email us your query, please drop our Borrower Support team a line at hello@libraryofthings.co.uk and we’ll get back to you as soon as possible.

Getting in touch about marketing, press or promotional opportunities?

Our fantastic Marketing Team would love to hear from you! Please drop them an email at comms@libraryofthings.co.uk.

Looking to get involved with events, volunteering or local partnerships?

Please get in touch at participation@libraryofthings.co.uk to let us know how you’d like to get involved with Library of Things!