Library of Things Privacy Policy

Your privacy is important to us. Read on for our policy on the collection, use and disclosure of your personal information when you use our website, our item borrowing catalogue myTurn, and when you communicate with us directly.

myTurn is a third party provider that provides the item catalogue and item borrowing management software. You can identify a myTurn page through the label “Powered by myTurn” embedded in the footer at the bottom of the page. You can read myTurn’s Privacy Policy here.

We will not use or share your information with anyone except as described in this Privacy Policy. 

We use your personal information for providing and improving the website. By using the website, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION AND USE

While using the website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, your name, phone number, postal address, other information ("Personal Information").

ANALYTICS

We collect information that your browser sends whenever you visit our website ("Analytics"). This data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

COOKIES

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.

We use "cookies" to collect information that might improve the Library of Things service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

SERVICE PROVIDERS

We use Squarespace to provide the services of our website. Squarespace does not have access to your personal information.

 We use myTurn to provide the services of our item catalogue. MyTurn has access to your personal information only to perform tasks on our behalf and are not permitted to disclose or use it for any other purpose.

CARD PAYMENTS

Credit and debit card payment services are provided directly by Stripe.com. At no point are card details stored with Library of Things or transferred by Library of Things. When you initially provide your payment information, we transmit it via an encrypted connection to Stripe. Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy.

If you wish to disconnect your credit or debit card from your myTurn account, you can do so by logging into your myTurn account, going to ‘payment method’, and clicking the ‘remove’ button next to your card details. This will not delete your credit or debit card details from Stripe. If you wish to delete these details from Stripe, email us via hello@libraryofthings.co.uk. Doing so will mean you will fully terminate your Library of Things membership.

SECURITY

The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

LINKS TO OTHER SITES

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. 

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN'S PRIVACY

Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will delete this information from our servers immediately.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions, please get in touch via hello@libraryofthings.co.uk.