At our latest site, Crystal Palace Library of Things, we’ve been testing ways of making borrowing even more affordable, convenient and socially rewarding. Read all about our latest developments…

Thing delivery & collection – Things delivered to your door!

Live within a 2-mile radius of Crystal Palace Library of Things? Struggling to find the time to collect or return a Thing? Want to borrow the gazebo or carpet cleaner but don’t have a car – or a bicycle with a large trailer?

Here’s how our trial delivery & collection service works:

  1. Choose your ideal time slot using the link in your reservation email receipt. Trial time slots are:
    Delivery: Saturdays 10am – 12pm
    Collection: Sundays 5 – 7pm

  2. Pay a £3-5 fee each way for delivery and/or collection - book for FREE throughout November.

  3. Receive the Thing to your door, or give it back to our Thing Deliverer during the 15-minute time slot you chose (you’ll get a text on the day to confirm)

  4. Ask for a quick Thing Demo

Want to give it a whirl? Reserve Things & organise home delivery for FREE, November only.

PS we’re trialling 2 delivery vehicles – a Zipvan and an e-bike. Let us know if you have other ideas!


Other features we’ve been testing

  • a ‘help-yourself borrowing kiosk’, where you can borrow a pressure washer or hedge trimmer or sound system like you would a Santander bike or Zipcar

  • a system for borrowers to get involved – helping to fix Things, spread the word & share skills like DIY & sewing

  • a system for borrowers to vote on the new Things they want at their local Library of Things – read more and vote

What’s on the roadmap?

You can view our plans for future developments via our roadmap.

Got feedback? Drop us a line.

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